Privacy Policy

At Davies & Davies Consultancy, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, company name, job title.
Business Information: Details about your property, lifts, escalators, or vertical transportation systems relevant to our consultancy services.
Website Usage Data: IP address, browser type, cookies, and analytics information.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our consultancy services.
Respond to enquiries and communicate with clients.
Prepare reports, audits, and project documentation.
Comply with legal and regulatory obligations.
Improve our website, services, and client experience.

We will never sell or share your information with third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity – to perform our services.
Legal obligation – to comply with regulations and industry requirements.
Legitimate interest – to operate and improve our business.
Consent – when you have explicitly agreed to specific processing activities.

4. Data Sharing

We may share your data with:

Service providers who support our operations (e.g., IT support, cloud hosting).
Regulatory bodies, where legally required.
Project partners, contractors, or suppliers, strictly where necessary for delivering consultancy services.

All third parties are required to keep your information secure and only use it for agreed purposes.

5. Data Retention

We will keep your personal information only as long as necessary:

For the duration of a client relationship and a reasonable period afterward.
As required by law, regulation, or contractual obligations.

6. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to the processing of your data.
Request the transfer of your data to another provider.
Withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us using the details below.

7. Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Cookies

Our website may use cookies to improve functionality and gather anonymous analytics. You can disable cookies in your browser settings if you prefer.